I had a drop box set up for me to upload evidence, and instructions on how to populate this box. The process was explained well and easy to complete. My meetings with Frank were clear, concise, with excellent instructions and Frank was always available to answer any queries that I had. The format of the NVQ was relayed to me so that I had a clear purpose on completing the programme.
The only downfall was that I ran out of space on the drop box, but this may have been because I had a lot of evidence. This was resolved by my sending the last part of evidence via another media stream. On the whole, I found Frank and the UpSkill team extremely professional, easy to reach and talk to, and made my NVQ journey a painless process.
I would like to thank Frank and the UpSkill team for their assistance.
John Latchford